To meet and greet all visitors/clients to the site, ensuring visitors and staff complete the signing in/out book. To deal with telephone enquires To ensure that all visitors/clients are dealt with in a professional and helpful manner To be the first point of contact for the day-to-day administration of facilities operations Manage the daily reporting of maintenance jobs to Imtech Inviron and follow up Liaise with the evening cleaning team by means of a job logbook Be responsible for the security, appearance and general tidiness of reception including ensuring leaflets and posters around the centre are up to date and relevant to the service Undertake other duties that may occur from time to time as directed by senior management To manage room bookings, ensuring that the computerised system is updated and all clinical space is used as effectively as possible To manage all incoming and outgoing post, liaising with courier drivers and other departmental staff as required To assist with booking clinic appointment Maintain and update any contact details and instructions at the front desk. To be prepared to work at other Trust sites in an emergency. Responsible for managing general storage and filing for the centre as required Open the reception and front door each morning prompt at 8:30am Direct all patients and visitors to the waiting area, to deal with any incidents in the waiting/reception area (including the cleaning of spillages) and to keep the area tidy Be responsible for monitoring stationery, stock and non-stock supplies and equipment, keeping the Facilities Manager aware of stock levels.
To record and receipt of supplies and manage rotation of stock orders Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.
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